Data Security

Basa80 Privacy Policy — Your data is our responsibility

The security of your personal data is our top priority. This page transparently covers how basa80 collects your data, why we collect it, and how we keep it secure.

Last Updated: January 2026
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Data Is Never Sold
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1Scope & Applicability

Welcome to basa80. This Privacy Policy explains our commitments regarding the protection and use of your personal information. It applies whenever you use the basa80 platform — whether through the website, mobile app, or any other channel.

We believe privacy is a fundamental right. That's why this policy clearly explains what data is collected, why it is collected, and how securely it is stored — with no hidden agendas and no complex legal language, just straightforward information for you.

This Privacy Policy applies to all registered members, guest users, and anyone who uses any basa80 service. Continued use of the platform constitutes your acceptance of this policy.

This policy has been prepared in compliance with applicable laws in Bangladesh and international data protection standards (aligned with GDPR principles).

2What Data We Collect

Basa80 only collects information that is necessary to provide our services. We never ask for excessive or unnecessary data. Full details are provided below.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID KYC Verification & Age Confirmation
Contact Information Email, mobile number Account Security & Support
Financial Information Mobile Banking/Nagad number, transaction history Payment Processing
Device Information IP address, browser, OS Security & Fraud Prevention
Gaming Information Bet history, session duration, preferences Service Improvement & Responsible Gaming
  • Information you provide at registration is collected directly.
  • Technical information is collected automatically while you use the platform.
  • A copy of a government-issued ID may be requested for KYC verification.
  • Transaction-related information is received from third-party payment providers.

3How We Use Your Data

Basa80 uses your information only for specific, legitimate purposes. No data will be used for any other purpose without your consent. The primary purposes for which we use your data are outlined below.

  • To create and manage your account and ensure secure login.
  • To process deposits and withdrawals.
  • KYC verification and age confirmation.
  • To detect fraud, money laundering, and multiple accounts.
  • For customer service and support.
  • To send promotions, bonuses, and personalised offers (subject to your consent).
  • To improve platform functionality and enhance the user experience.
  • To promote responsible gaming and identify risky behaviour.
  • To fulfill legal obligations and meet regulatory requirements.

We never sell or share your data with third parties for advertising purposes — this is our strict policy.

4Data Sharing & Third Parties

Basa80 never sells your personal data. In certain limited circumstances, specific information may be shared with trusted partners — solely for the purpose of delivering our services.

  • Payment Provider: Necessary information is shared to process transactions via Mobile Banking, Nagad, and Rocket.
  • KYC Partner: Data may be shared with accredited third-party verification agencies for identity verification purposes.
  • Technology Partner: Cloud hosting and security service providers for platform operations.
  • Legal Authorities: With government agencies where required by court order or legal obligation.

All third parties are bound by contract and required to comply with our privacy standards. No partner may use your data for their own purposes.

All data in transit is protected using encrypted connections. Your information remains secure throughout the entire process.

5Cookies & Tracking Technologies

Basa80 uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that remember your preferences and help the platform function more effectively.

  • Essential Cookies: For login sessions, security tokens, and core functionality — these cannot be disabled.
  • Functional Cookies: For language preferences, theme settings, and personalisation.
  • Analytics Cookies: To understand platform performance and usage patterns — you can turn this off.
  • Marketing Cookies: To display relevant promotions — subject to your consent.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain services.

6Data Retention Period

Basa80 does not retain your data longer than necessary. All information is kept for as long as your account remains active. After account closure, certain data may be retained for a defined period to meet legal obligations.

  • Account information — retained for up to 5 years after account closure.
  • Financial transaction records — retained for a minimum of 7 years (legal requirement).
  • KYC documents — retained for 5 years after account closure.
  • Support conversations — retained for up to 3 years.
  • Analytics data — retained indefinitely in anonymised form.

Once the designated retention period ends, your data is permanently deleted or anonymised so that it can no longer be used to identify you.

7Your Rights

Basa80 respects your data protection rights. The rights listed below belong to you, and you may exercise them at any time.

Right to Access Your Data

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

You can object to the use of your data for specific purposes.

Right to Data Portability

You may request a copy of the data we hold about you.

Right to Withdraw Consent

You may withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact our support team. We aim to respond within 30 days.

8Protection of Minors

Basa80 strictly prohibits registration and gaming by anyone under the age of 18. We do not knowingly collect any information from minors.

  • Age verification is mandatory at the time of registration.
  • In suspected cases, age must be verified with KYC documentation.
  • If we discover that a minor has opened an account, it will be closed immediately and any collected data will be deleted.
  • Parents are advised to monitor their children's internet activity and usage.

If you believe a minor is using basa80, please notify our support team immediately.

9Policy Changes & Updates

Basa80 may update this Privacy Policy from time to time — due to changes in technology, legal requirements, or service improvements. We will notify you before any significant changes take effect.

  • You will be notified at your registered email address of any significant changes to the policy.
  • A notice banner will be displayed on the platform.
  • The date of the most recent update will always be displayed at the top of this page.
  • Continued use of the platform after any changes constitutes your acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with our latest policy.

10Contact Us

Privacy Policy Enquiries If you have any questions or concerns about our Privacy Policy, don't hesitate to get in touch. Our dedicated privacy team is ready to assist with any request.

Live Chat
24/7 Support
Response Time
Within 72 Hours
Our Commitment

Why basa80 Is Trusted to Protect Your Data

We don't just make promises — we follow through. Every step we take to protect your privacy is deliberate and robust.

256-bit SSL Encryption

All your data is protected with bank-grade 256-bit SSL encryption, ensuring maximum security at every stage of data transfer.

Zero Data Sale Policy

Basa80 never sells your personal data to third parties. This is a core principle with no exceptions.

Minimal Data Collection Policy

We only collect information that is necessary to provide our services. Excessive or unnecessary data is never requested.

Full User Control

You have full control over your data. View, correct, or request deletion of your information at any time.

24/7 Security Monitoring

Our security team monitors systems around the clock. Any unusual activity is detected and addressed immediately.

Adherence to International Standards

Our Privacy Policy is aligned with GDPR principles. Your data is managed in accordance with international best practices.

FAQs

Privacy Policy FAQ

No, basa80 never sells your personal data to third parties. Our zero data sale policy is a core commitment. While limited data may be shared with trusted partners for service purposes such as payment processing or KYC verification, this is never done for commercial gain.

You can contact our support team via email or live chat to request access to or deletion of your data. We will process your request within 30 days. Note that certain data may need to be retained for a specified period due to legal obligations.

Yes, basa80 uses essential, functional, analytics, and marketing cookies. All cookies except essential ones can be managed through your browser settings. Marketing cookies are only activated with your consent.

Yes, your payment information is secured with 256-bit SSL encryption. When transacting via Mobile Banking, Nagad, or Rocket, your financial details are processed directly through that payment provider's own security infrastructure. We do not store your complete payment credentials.

For significant changes, we will send a notification to your registered email and display an announcement on the platform. The date of the most recent update is always shown at the top of this page, so we recommend checking it regularly.

Play on a safe and transparent platform — basa80

We are committed to protecting your privacy. Enjoy gaming with complete peace of mind — basa80 is always with you, whether it's slots, betting, bingo, or more.

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